Terms and Conditions

Terms and Conditions for Solo Old Skool Ravers Ltd Company Registration Number 15419015.

Welcome to Solo Old Skool Ravers! By using our website, purchasing merchandise, or engaging with our services, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase.

General Information

Solo Old Skool Ravers: Solo Old Skool Ravers operates this e-commerce platform. All references to “we,” “us,” and “our” in these terms refer to Solo Old Skool Ravers

Eligibility: You must be at least 18 years old or have the consent of a parent/guardian to make purchases.

Products and Pricing

Accuracy of Information: We strive to provide accurate product descriptions, prices, and images. However, errors may occur. If we discover an error, we’ll notify you and give you the option to cancel or proceed with the corrected details.

Currency: All prices are listed in GBP (£) unless stated otherwise.

Discounts and Promotions: Discounts, including promo codes and subscription benefits, are valid as per the terms outlined during the offer.

Payment Terms

Accepted Payment Methods: We accept major debit/credit cards and other payment platforms as specified at checkout.

Secure Transactions: Payments are processed securely. Your financial information is never stored on our servers.

Failed Payments: Orders will only be processed after successful payment.

Shipping and Delivery

Shipping Times: We aim to dispatch orders within 3-5 working days. Delivery times may vary based on your location.

Shipping Costs: Fees will be calculated at checkout. Free shipping offers, if available, will be clearly stated.

International Orders: Customs duties and taxes for international orders are the responsibility of the customer.

Returns and Refunds

Eligibility: Items can be returned within 14 days of receipt, provided they are unworn, unused, and in their original packaging.

Process: Contact us via email to initiate a return. Return postage costs are the customer’s responsibility unless the item is faulty.

Refunds: Once we have received your returned merchandise and inspected its condition, your refund will be processed within 7 working days. Please note that refunds are only issued for merchandise and not for One Tribe event tickets.

One Tribe Tickets: Tickets are non-refundable unless the venue cancels the event due to unforeseen circumstances.

Subscription Perks

One Tribe Event Ticket: Subscriptions include one free ticket annually to a designated One Tribe event. Tickets are non-transferable and cannot be exchanged for cash.

Discounts on Merchandise: Subscribers receive a 20% discount on branded merchandise. This cannot be combined with other offers.

Exclusive Codes: Discount and promo codes are subject to availability and expiration.

Intellectual Property

All content on this site, including text, images, and logos, is the property of Solo Old Skool Ravers and is protected under intellectual property laws. You may not reproduce or redistribute any content without our permission.

Liability

Solo Old Skool Ravers is not responsible for any indirect or consequential losses arising from the use of our site or services.

We are not liable for delays caused by third parties, such as shipping companies or event organisers.

Privacy Policy

Your personal information will be used in accordance with our Privacy Policy, which outlines how we collect, store, and use your data.

Changes to Terms

We reserve the right to update these terms at any time. Changes will take effect from the date they are posted on the site.

Governing Law

These terms and conditions and the transactions contemplated hereby shall be governed by, and in accordance with, the laws of United Kingdom

Contact Us

For any questions or concerns regarding these terms, please contact us:

Email: info@soloravers.com

By continuing to use our site, you acknowledge that you have read, understood, and agreed to these terms and conditions. Happy shopping and raving!